Telephone system update

We now offer a ‘Call-Back’ service following an upgrade to our telephone systems. From 14th December 2023 you will hear a message which will tell you how to request a call back if our lines are busy. However, you will still have the option to remain on the line if you need an urgent appointment.  Please note however, that if you ask for a call back, you will need to be available to answer your telephone as we are unable to make multiple calls. If you miss the call, you will need to call the surgery back.

We would advise if you need an urgent appointment on the day you stay on hold and do not request a call back.

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